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Refund and Cancellation Policy

Our focus is on complete customer satisfaction. In the event, if you are displeased with the products provided, we will refund back the money, provided the reasons are genuine and proved after an investigation. Please read about the products in the product description tab before buying it, it provides all the details about the product you purchase.

Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact us via contact us link.

In case of an exceptional circumstance, contact must be made within 24 hours of receipt of the products by email care@trufella.in
If you ever have any questions regarding our refunds & exchange, please contact us at 011-42483039 or email us at care@trufella.in
In case of damaged/wrong products, contact must be made within 3 days of receipt of the products by email care@trufella.in notifying us.

Refund Policy

In case any customer is not completely satisfied with our products (before using) we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

 

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